We run all our surgeries by an appointment-only system. Appointments can be booked by telephoning the surgery, visiting the surgery in person or online.
We try to make sure you see the doctor of your choice but if they are not available we may ask you to see another doctor.
You need to register to use our online appointment booking service and this is best done in person at the surgery. Please speak to one of our receptionists.
Consulting hours
Mon – Fri 8:00am – 12am & 3pm – 6pm
Extended Hours: Friday 18.30pm – 20.00pm
Extended Hours: Saturday 08:00 am – 11:30am
Emergency Calls
Mon – Fri 8:00am – 9:00pm
Telephone consultation
11:00 – 12 noon Monday to Friday
Home visiting
If you are too ill to come to the surgery and you require a visit at home, please call the surgery before 10.00am. Home visits take up more of a doctor’s time than a consultation in the surgery, so if you are mobile please come into the surgery to be seen.
Home visiting hours are 12 noon – 3:00pm Monday to Friday
DUTY DOCTOR SERVICE – FOR WHEN YOU HAVE AN URGENT MEDICAL PROBLEM
Available 8am – 6.30pm MONDAY – FRIDAY (excluding bank holidays)
- Phone the surgery and explain to reception that you have an urgent problem
- Reception will ask the nature of your problem and can then put you on the Duty Doctor list
- The Duty Doctor will ring you back within 2 hours
- The Duty Doctor will decide with you what you need, which could be:
· Advice over the phone
· An appointment at the surgery
· A home visit if you are really not well
· A referral to another service
This service offers you quick access to your GP practice, where they know you and have your full medical record. We recommend this service instead of going to A&E at the hospital.
Practice nurse consulting hours
Mondays, Wednesdays and Fridays
09:00 – 1:00pm
2:00pm – 5:00pm
Extended Appointment
If you need to see the Dr for more than one problem, please request a double appointment when booking an appointment.
Extended Access Centres/HUH
There are now Extra GP appointments in the evenings and at weekends available to City and Hackney patients. Click here to see the Extended Access Centres.
Interpreter
Should you require the services of an interpreter, please let a member of staff know at the point of booking your appointment.
